Sometimes, we all tend to focus on the negative rather than the big picture. Are negative reviews really so negative? In this article, RepCheckup author, Jeff Quinn, explains why negative reviews shouldn’t always ruin your day.
Mark Zuckerberg has announced Facebook’s return to prioritizing posts by friends and family over content posted by business pages. This throws a wrench into many social media plans, but you can still get ahead of the game with this new change.
Google My Business is allowing businesses to upload their own videos to their profiles, adding an entirely new dimension to your listing. Make sure you have a plan that lets you incorporate video into your online presence!
Oftentimes, it’s difficult to sit back and listen to feedback – especially if there are some hard truths involved. Make sure you take any constructive criticism you get to heart – and implement change. Honestly, it’s sometimes necessary to just shut up and listen to what people are saying!
It’s true that the majority of us (rightfully) like to focus on the positive. No one likes a Debbie Downer, but sometimes you just need to talk about the worst part of your day to help your team get back to the good stuff.
It goes without saying that not all feedback is equal. Next time you’re happy with hearing that your services were great, ask yourself if that’s all to the story? In this post, we’re helping you get more authentic feedback!
You’ve gotten a 5-star review! It’s time to celebrate – and reflect. Make sure you’re thinking about the bigger picture outside from that shiny star that now appears on your profile. Have you thought about what you need to learn from every review you get?