Have you ever noticed that the products and industries that are considered “interesting” or “sexy” are the ones that get not only the most overall reviews, but also the most passionate reviews as well? If you’re in a sensitive or boring industry, the reality of online reviews may not be as glamorous. Find out how you can still get helpful feedback from customers in today’s blog.
If a bad review was left that details a customer pointing their finger at a specific employee for their negative experience, it’s time to reflect. These situations are notoriously difficult to navigate. That’s why RepCheckup author, Scott, has written a guide to help you make the right decision.
RepCheckup author, Scott, spoke to RepCheckup experts, Garrett, Nancy, and Arthur, to nail down exactly what they believe is the best option when it comes to automating or asking in person for online reviews. Read on to find out what insider insight they’d like business owners from all verticals to know when managing their own online reputation.
Each time a customer leaves feedback for your business via an online review, they’re giving you insight into their end of the experience. Whether someone is giving you positive feedback or not, there’s something you can learn from these comments that will help you improve your overall customer experience.
If you want to be able to use the things people are saying about you online in the real world, you have plenty of fun and creative options to do so. Offline marketing using online reviews helps show customers exactly how much you value their opinions. Here are 5 ways you can leverage online reviews in your offline marketing.
Facebook is one of the most popular social media platforms, used by millions of people each day. More and more users are interacting with businesses through Facebook as well, meaning savvy business owners should be working on getting good reviews left on their Facebook profile just like other professional platforms.
Facebook is one of the most highly esteemed business review profiles, not to mention one of the most popular social media platforms. So, when a business is hit with a negative review on Facebook, you have a few options when it comes to ways you can handle those reviews.
Online reputation management continues to become more important as the years ago on, and 2018 is no different. Today, we’re covering the reasons that online reputation management is even more important than ever – and what you need to do to maintain your reputation online.