New prospective patients go online to read unbiased information about the quality of care that your practice provides. Repcheckup allows you to easily provide real feedback from former patients in the form of positive reviews. Learn how that greatly increases the chance they will pick you to treat their condition.
Online reputation management means responding to reviews which requires time that you don’t have as a doctor. Our Rapid Response service is an affordable way for your practice to quickly respond to online reviews.
After spending so many years in medical school, a doctor’s reputation is perhaps one of the best ways to continually get new patients into the office. These days, a doctor’s online reputation is based on the reviews left by their patients, which are visible on platforms like Google and Healthgrades. Aside from having great bedside manner and well-trained staff, the best way to maintain a doctor’s online reputation is to consistently ask patients to leave reviews about their experience.
Using a tool like RepCheckup, you can solicit reviews from patients via text and email to direct them to a specific profile you’d like the review to be left on.
Imagine that there’s someone standing outside of the front door of your practice with a giant sign that says “This doctor is a quack! They rip people off!” Every time someone walks by, they’re berated by the bad experience the person with the sign is saying they had.
Obviously, this is a bad situation. Not only is the person with the sign saying they had a bad experience at your office, but potential patients on the street now know to avoid you.
This is exactly how a bad online reputation can impact a doctor when new potential patients are looking for a provider online. Each bad review is like a person standing in front of your door with a “Do Not Enter” sign! Left unmanaged, your profiles can be overrun with bad or fake reviews rather than honest, positive ones that reflect the reality of your practice. And that’s exactly why you should be managing your online reputation as a doctor!
We get it – doctors and practice managers are busy. Between balancing patients, new appointments, and paperwork, there’s hardly any time for lunch – let alone managing all of your practice’s review profiles (and there are a lot of those).
That’s why an online reputation management solution is so important for doctors to use. Not only will it save you time from logging in and out of each profile, you’ll be able to monitor new reviews, respond to them, gather data about how many people would recommend you, and solicit new reviews from patients all in one place.
Doctors used to rely on word-of-mouth referrals to get new patients into their office. These days, people are heading to the web first to find their next provider. Sure, maybe a recommendation from a friend will point them in your direction – but having a 1-star rating would likely cause that potential patient to move on to a competitor who has a better rating.
With RepCheckup you can consistently generate new online reviews and keep a pulse on what’s being said about you on over 20 online rating and review sites across the web in less than 5 minutes per day.