How to Ask for Reviews on Facebook
If you’ve decided to focus on Facebook as a top profile that you’d like to get reviews on, you’ve made a great choice! Facebook is one of the most popular social media platforms and it doesn’t look like it’s going away anytime soon.
First things first: Facebook has shifted away from the concept of reviews and has instead adopted the term “recommendations.”
Facebook is also one of the biggest platforms where businesses can interact with their customers and followers in one convenient space. The Recommendations and Reviews feature on Facebook is a common destination for those looking to get honest insight about a business.
If you want to ask for more recommendations on Facebook, you have several options that you can pick from (or combine) to achieve this goal!
How You Can Ask for More Recommendations on Facebook
- Ask Customers In-Person
- Hang Signs Around Your Store
- Hand Out Review Cards
- Send Texts and Emails
- Add Your Facebook Review Link to Receipts and Other Items
- Post to Your Social Media
So let’s dive into the details of each option that could help you gain more Facebook reviews.
1. Ask Customers In-Person
One of the first steps that you should be taking to increase your Facebook recommendations is to ask in person! Some of your staff may not be 100% sure about how to ask for recommendations, especially if they have never done it before. However, you can easily lead your team through several exercises to get them more comfortable with the ask.
And, of course, remember to instruct them to specifically ask for a Facebook review. You can even take them to the business’s Facebook profile and walk them through how to leave a review. That way, they can better instruct customers about how to leave their review.
2. Hang Signs Around Your Store
Another popular option that can generate more Facebook recommendations for your business is to actually hang signs around your location. Some businesses even choose to get window clings or stickers to hang by the doors.
The goal of these signs is to gently remind customers that their feedback is valuable and that you’d like more recommendations on Facebook. If you have a creative streak, you can also make these signs alluring to look at so people really notice them.
3. Hand Out Review Cards
If you’re looking for a more direct way to ask for Facebook recommendations, consider handing out online review cards. These cards are not too different from your typical business card. They will display your business’s information in addition to a specific link to your Facebook profile.
Check out this example below:
Your staff can slip these cards into the customer’s bag, staple it to their receipt, or hand them over as a part of their in-person request. No matter the option you pick, these cards can be a great reminder to get customers to leave a Facebook review.
4. Send Texts and Emails
We say’ll say it time and time again: sending texts and emails are some of the most effective ways to get more Facebook recommendations for your business.
The majority of people have their phone on them at all times. Then they get home or get back to work and have a computer close to them as well. When you send a text or email requesting a review, your customers are very likely to click that link and get the review done right then and there.
5. Add Your Facebook Review Link to Receipts and Other Items
Another great option available to you when you are trying to get more Facebook recommendations is to incorporate your request onto your receipt. Many businesses will have an extra section at the bottom of their receipt asking for a review.
Even major fast food chains will ask for recommendations at the bottom of their receipts. Why not your business? Instead of linking them to a private feedback website, you can point them to your Facebook with a shortened link so that they can leave their review there.
6. Post to Your Social Media
If you want to get more recommendations on Facebook, what better option is there than posting directly to your own Facebook page?
The majority of people who are following your business on Facebook are likely your customers. So why not ask them directly?
Many businesses will choose to post directly to their wall with requests for recommendations. It’s more eye-catching to post your request with an image, so this is your time to get a little creative!
If you want to get more Facebook recommendations, it really comes down to asking! Use a combination of these methods for the best results so that you can gather as much customer feedback as possible.