We love talking about reputation management, but how much does it really affect real, local businesses? Since we’re based in Buffalo, NY, we had a chat with local pizza shop owner, Jeff of Casa di Pizza, to talk about how online reviews come into play. Hear directly from a local business owner how reputation management can affect the daily activities of a business.
No one likes someone who judges silently without taking any action. So why are you being “that” person to your own business? Make sure you’re being more than just a silent critic and make sure you’re responding to all the online reviews your customers are leaving for your business.
Online reviews are useful for a lot of reasons, but one of the most valuable kick backs you get from online reviews is insight. Find out how online reviews can help you improve your own business and improve your client’s perspective on the value you add. If you want to take away a little something extra from online reviews, make sure you read today’s blog.
Curious about how some businesses can have so many reviews? Do you wonder how they are getting all these customers to leave feedback? In today’s blog, we’ve outlined three important points of customer experience that you need to know when it comes to making sure you have the best chance of succeeding online.
Fighting fake reviews is a valiant effort that all business owners have to participate in if they want to protect their online reputation. Make sure you know the proper way to respond to suspicious reviews and prevent them from damaging your business’s reputation. To help you out, we’ve put together our three favorite resources that you can use to combat fake reviews.
Have you ever noticed that the products and industries that are considered “interesting” or “sexy” are the ones that get not only the most overall reviews, but also the most passionate reviews as well? If you’re in a sensitive or boring industry, the reality of online reviews may not be as glamorous. Find out how you can still get helpful feedback from customers in today’s blog.
Online reviews aren’t exclusively useful for your business’s online reputation. Make sure you’re using your online reviews as free creative collateral in your social media campaigns by sharing them on your social channels as well! Complete with examples, this blog will show you how to make the most out of your reviews.
For years, many healthcare organizations have struggled with whether or not they should be texting patients because HIPAA guidelines weren’t clear on the regulations for these interactions. Now, EMR & HIPAA have clarified their rules to include text message regulations that make it a lot easier for organizations to reach out to patients through text.
With RepCheckup you can consistently generate new online reviews and keep a pulse on what’s being said about you on over 20 online rating and review sites across the web in less than 5 minutes per day.
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