Online Reputation Management Solution
Enhance your online presence. Influence customer purchase decisions. Keep a pulse on your online ratings.
Managing your online rating and review profiles is often put on the backburner. A costly mistake, since online rating and review websites can have a powerful impact on how customers view your business. Here’s how RepCheckup can enhance your online presence and ensure the offline realities of the great things you do are properly reflected in your online reviews.
How the RepCheckup Online Reputation Management Solutions Works
1. Find and verify your online review profiles
Search popular online rating and review websites that customers use to find your profiles. Once you verify your online profiles, RepCheckup will begin monitoring them for new ratings and reviews.
2. Enhance and update your online rating review profiles
If you don’t have a profile, or your details are incomplete, a RepCheckup specialist will enhance your profiles or build them for you. If you want to get more hands-on, you can also enhance or build them yourself, adding them to RepCheckup at any time.
3. Continually monitor your online review profiles
It can be time consuming to keep a pulse on your ratings and reviews. Monitor your location and individual provider online review profiles 24/7, 365 with RepCheckup. Get alerts when new ratings and reviews appear online. No need to check individual online profiles ever again.
4. Increase your positive reviews on Facebook, Google, and more
Easily increase your online reviews on websites popular with patients with customized text messages and email solicitations sent to patients after each visit. Capture feedback and generate 5 star reviews on your online review profiles.
5. Integrate and automate your online review solicitation
Never miss the opportunity for a new online patient review by directly integrating your EHR or EMR to automate the sending online review solicitations through RepCheckup. Over 30 popular EHR and EMRs used by healthcare practices are supported.
6. Prevent negative online reviews fon your profiles
Stop negative patient reviews from ruining your online reputation. Customers and patients that would not recommend you are redirected to a private form to send their feedback in private.
7. Respond quickly to online reviews when they happen
Easily respond to new reviews in seconds with a click-of-a button. If efficiency is your goal, use our Rapid Response service to save your time and have us respond to every online review for you.
8. Report and track your online reputation
Track your progress over time with our online reporting dashboard. With your personal dashboard, you can generate reports for each location, provider, and individual website.
9. Increase your profits and revenue
Set yourself apart from the competition with more 5 star online ratings and reviews. More positive reviews will help increase your search engine rankings to get more customers in the door. Paired with our follow-up review systems, you can rest assured that your online listings and review profiles are getting prominent placement across the internet.
Frequently Asked Questions
What is Online Reputation Management?
Online reputation management is the key to cultivating a positive perception online where patients are increasingly going to find a new provider. Too many practices ignore their online profiles, reviews, and reputations in lieu of working to get patients in the door through word of mouth and referrals. Make sure you capture an entirely fresh market of patients that are searching for their next doctor online - and ones that are using practice profiles and reviews to make their decisions.
With online reputation management, you’ll ensure that all of your profiles have the correct information about your practice, contain all relevant information to attract patients, and feature many positive reviews that accurately reflect the quality of your services.
What are the Benefits of Online Reputation Management?
A more successful practice, of course! We know that the goal of all healthcare professionals is to care for and help as many patients as possible. By managing your online reputation as a doctor, you will be able to showcase the great experiences patients have had through their reviews and make contacting your practice easy.
Online reputation management also offers the benefit of controlling damaging bad reviews left by competitors, scammers, and even patients. By addressing each review, positive or negative, as it comes up, you will be able to provide great customer service to patients who are providing their feedback and reduce the impact of fake reviews by addressing them and contrasting negative reviews with real, positive reviews that will flow in from your patients.