RepCheckup VS Podium
Podium 1 RepCheckup Podium 2 Podium
Background
Overview

More customers than ever are using online reviews to determine what products and services they buy. Enhance your online presence and ensure offline realities are reflected in online reviews with RepCheckup.

Focus on soliciting reviews through outbound text and e-mail.

Business Address Buffalo, NY Salt Lake City, UT
Website Address repcheckup.com podium.com
Who uses it?
Who uses it? Healthcare, Dental, Real Estate, Retail, Hospitality, Auto SMB and Enterprise
Price
Free Version
Platform
Cloud
Windows
Mac
iOS
Android
Features
Business Listings
Campaign Management Solicit reviews through e-mail and text. Manage existing reviews and see analytics,
Customer Review Platform
Gamification
Response Management Respond directly from Portal and smartphone app. Direct messaging app also.
Review Monitoring Monitors and reports on (alerts also) major platforms, ability to report and view graphically. Respond directly from the platform
Sentiment Analysis
Net Promoter Score
Social Media Metrics
Social Media Monitoring Monitors and reports on (alerts also) all major social media platforms, ability to report and view graphically.
Enterprise/Multi-location support
Competitor Review
Ticketing Generate reports with tickets
Support
Type Online
Hours 9-5pm EST Monday through Friday Regular Business Hours
Training
Documentation Yes, ebooks, blogs, and long-form content for education E-books, documentation
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