 RepCheckup |  Podium | |
| Background | ||
| Overview | More customers than ever are using online reviews to determine what products and services they buy. Enhance your online presence and ensure offline realities are reflected in online reviews with RepCheckup. | Focus on soliciting reviews through outbound text and e-mail. |
| Business Address | Buffalo, NY | Salt Lake City, UT |
| Website Address | repcheckup.com | podium.com |
| Who uses it? | ||
| Who uses it? | Healthcare, Dental, Real Estate, Retail, Hospitality, Auto | SMB and Enterprise |
| Price | ||
| Free Version | ||
| Platform | ||
| Cloud | ||
| Windows | ||
| Mac | ||
| iOS | ||
| Android | ||
| Features | ||
| Business Listings | ||
| Campaign Management | Solicit reviews through e-mail and text. Manage existing reviews and see analytics, | |
| Customer Review Platform | ||
| Gamification | ||
| Response Management | Respond directly from Portal and smartphone app. Direct messaging app also. | |
| Review Monitoring | Monitors and reports on (alerts also) major platforms, ability to report and view graphically. Respond directly from the platform | |
| Sentiment Analysis | ||
| Net Promoter Score | ||
| Social Media Metrics | ||
| Social Media Monitoring | Monitors and reports on (alerts also) all major social media platforms, ability to report and view graphically. | |
| Enterprise/Multi-location support | ||
| Competitor Review | ||
| Ticketing | Generate reports with tickets | |
| Support | ||
| Type | Online | |
| Hours | 9-5pm EST Monday through Friday | Regular Business Hours |
| Training | ||
| Documentation | Yes, ebooks, blogs, and long-form content for education | E-books, documentation |
