RepCheckup VS Reputation.com
Reputation.com 1 RepCheckup Reputation.com 2 Reputation.com
Background
Business Address Buffalo, NY 1400 Seaport Blvd #400, Redwood City, CA 94063
Website Address repcheckup.com reputation.com
Who uses it?
Who uses it? Healthcare, Dental, Real Estate, Retail, Hospitality, Auto Healthcare, Automotive, Retail, Property Management, Restaurants
Platform
Cloud
Windows
Mac
iOS
Android
Features
Business Listings
Campaign Management Tools to manage soliciting, viewing, disposition and follow up of online reviews from both cloud and mobile apps
Review solicitation SMS or Email SMS or Email
Customer Review Platform
Gamification
Response Management Respond to any of the integrated review sites directly from the Platform
Review Monitoring Monitors and reports on (alerts also) all major social media platforms, ability to report and view graphically.
Sentiment Analysis Word-cloud (doesn't appear to database the information)
Net Promoter Score
Social Media Metrics
Social Media Monitoring
Enterprise/Multi-location support
Competitor Review
Other Offers fee-based managed services
Ticketing Generate reports with tickets
Support
Type Email/Online
Hours 9-5pm EST Monday through Friday Regular Business Hours
Training
Webinars
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