RepCheckup VS Reputation.com
|  RepCheckup |  Reputation.com |
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| Background |
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| Business Address | Buffalo, NY | 1400 Seaport Blvd #400, Redwood City, CA 94063 |
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| Website Address | repcheckup.com | reputation.com |
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| Who uses it? |
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| Who uses it? | Healthcare, Dental, Real Estate, Retail, Hospitality, Auto | Healthcare, Automotive, Retail, Property Management, Restaurants |
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| Platform |
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| Cloud | | |
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| Windows | | |
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| Mac | | |
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| iOS | | |
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| Android | | |
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| Features |
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| Business Listings | | |
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| Campaign Management | | Tools to manage soliciting, viewing, disposition and follow up of online reviews from both cloud and mobile apps |
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| Review solicitation | SMS or Email | SMS or Email |
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| Customer Review Platform | | |
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| Gamification | | |
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| Response Management | | Respond to any of the integrated review sites directly from the Platform |
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| Review Monitoring | | Monitors and reports on (alerts also) all major social media platforms, ability to report and view graphically. |
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| Sentiment Analysis | | Word-cloud (doesn't appear to database the information) |
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| Net Promoter Score | | |
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| Social Media Metrics | | |
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| Social Media Monitoring | | |
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| Enterprise/Multi-location support | | |
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| Competitor Review | | |
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| Other | | Offers fee-based managed services |
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| Ticketing | Generate reports with tickets | |
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| Support |
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| Type | | Email/Online |
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| Hours | 9-5pm EST Monday through Friday | Regular Business Hours |
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| Training |
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| Webinars | | |
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