 RepCheckup |  RevLeap | |
| Background | ||
| Overview | More customers than ever are using online reviews to determine what products and services they buy. Enhance your online presence and ensure offline realities are reflected in online reviews with RepCheckup. | Focused on pushing review requests out via SMS and email, monitoring and reviewing in an easy-to-use platform, and funnelling the best reviews to sites of your choosing. Support is through dedicated account managers and appears to be very hands-on. |
| Business Address | Buffalo, NY | 30765 Pacific Coast Highway #206 Malibu, CA 90265 |
| Website Address | repcheckup.com | revleap.com |
| Who uses it? | ||
| Who uses it? | Healthcare, Dental, Real Estate, Retail, Hospitality, Auto | Hospitality, Healthclubs, Healthcare, Medical Spas and Day Spas, Chiropractors, Personal Services, Law Firms, Property Management and Real Estate, Retail and Ecommerce, Restaurants, Financial Services, Insurance, Automotive, Home Services. |
| Price | ||
| Starting Price | $0 month | $199/month plus $199 for integration |
| Free Trial | Free Account | |
| Free Version | ||
| Platform | ||
| Cloud | ||
| Features | ||
| Business Listings | ||
| Campaign Management | Ability to filter out negative reviews. 1-3 stars supressed and set up for internal follow up. | |
| Review solicitation | SMS or Email | SMS or Email |
| Customer Review Platform | ||
| Gamification | ||
| Response Management | Automated promotion to login to Facebook, etc., for four and five star reviews. ("easy reviews on social media in 20 seconds") Re-routes negative reviews for internal follow up. | |
| Review Monitoring | Monitors and notifies (email and SMS) on common review and social media sites. | |
| Sentiment Analysis | ||
| Net Promoter Score | ||
| Social Media Metrics | ||
| Social Media Monitoring | All social reviews collected and posted live to user's site | |
| Enterprise/Multi-location support | ||
| Competitor Review | ||
| Ticketing | Generate reports with tickets | |
| Support | ||
| Type | Phone, online (dedicated account) | |
| Hours | 9-5pm EST Monday through Friday | Regular Business Hours |
